1. About This Policy
Selat Logic Pte. Ltd. ("Selat Logic", "we", "us", or "our") is committed to handling personal data responsibly. This Privacy Policy describes the personal data we collect through our website at selatlogic.live, how we use and protect it, and the rights available to you.
This policy applies to visitors and clients who interact with our website or contact us about our AI integration consulting services. It is governed by the Personal Data Protection Act 2012 (PDPA) of Singapore.
If you have any questions about this policy, you may reach us at [email protected] at any time.
2. Personal Data We Collect
What we collect
- Contact details — name, email address, and phone number when you complete our enquiry form.
- Message content — the text you write in the message field of our contact form.
- Technical data — browser type, device type, pages visited, and approximate location (city level) collected automatically when you browse our site.
- Cookie data — your cookie consent preferences, stored in your browser's local storage.
How data is collected
- Directly from you when you submit the contact form on our website.
- Automatically through cookies and standard server logs as you browse.
- Through analytics tools we use to understand how our pages are read.
Legal basis for processing
- Consent — when you submit the contact form or accept analytics cookies.
- Legitimate interest — to operate and improve our website and understand how visitors engage with our content.
- Contract performance — when processing data is necessary to deliver the services you have engaged us for.
Retention periods
- Enquiry form submissions: up to 24 months from date of receipt, or until you ask us to remove them.
- Client project data: 5 years from project completion, as required for business records.
- Analytics data: aggregated and anonymised after 14 months.
- Cookie consent records: 12 months, then reset.
3. How We Use Your Data
Service delivery and communication
We use the contact information you provide to respond to your enquiry, arrange a Soundings Session, carry out an Open Channel Setup, or manage your Calm Waters Retainer. We will not use your contact details for purposes unrelated to your request without asking you first.
Website improvement
Aggregated, anonymised analytics help us understand which pages are useful and where visitors have questions. This data does not identify you personally.
Marketing communications
We do not send marketing emails unless you have explicitly asked us to keep you informed. You may withdraw that preference at any time by writing to [email protected].
Data sharing
We do not sell or rent your personal data. We may share it only in the following circumstances:
- With our service providers (hosting, analytics) under data processing agreements that restrict their use of your data to the purposes we specify.
- When required by Singapore law or a lawful order from a competent authority.
- In the event of a business transfer, where any successor is bound by the same privacy commitments.
Legal compliance
We retain and may disclose data where necessary to comply with legal obligations, protect our rights, or prevent harm.
4. Data Protection Measures
Security measures
- Our website is served over HTTPS with TLS encryption in transit.
- Form submissions are transmitted securely and stored on access-controlled servers.
- Only staff members who need the data to do their work have access to it.
- We review our data handling practices periodically.
Breach notification
If we become aware of a data breach that is likely to cause harm to you, we will notify affected individuals and, where required, the Personal Data Protection Commission (PDPC) of Singapore within the timeframes set out in the PDPA.
6. Your Rights
Under the PDPA and general data protection principles, you have the right to:
- Access — request a copy of the personal data we hold about you.
- Correction — ask us to correct inaccurate or incomplete data.
- Withdrawal of consent — withdraw any consent you have given, at which point we will stop the processing it was based on.
- Erasure — ask us to delete your data where we have no remaining legal basis to keep it.
- Data portability — receive a copy of your data in a structured, machine-readable format where technically feasible.
- Objection — object to processing based on legitimate interest where your circumstances give you grounds to do so.
How to exercise your rights
Write to us at [email protected] with your name and a brief description of your request. We will respond within 30 days. If you are not satisfied with our response, you may lodge a complaint with the Personal Data Protection Commission (PDPC) at pdpc.gov.sg.
7. Third-Party Links
Our website may contain links to external sites for reference. We are not responsible for the privacy practices of those sites. We encourage you to read their privacy policies before sharing any personal data with them.
8. Children's Privacy
Our services are intended for business owners and their staff, who are expected to be 18 years of age or older. We do not knowingly collect personal data from persons under 18. If you believe we have inadvertently received data from a minor, please contact us at [email protected] so we can remove it promptly.
9. Policy Updates
We may update this policy from time to time to reflect changes in our practices or in applicable law. The "Last updated" date at the top of this page will change accordingly. Significant changes will be noted on our homepage for a reasonable period. Continued use of our site after a change takes effect constitutes acceptance of the revised policy.
10. Contact Information
For any privacy-related questions, data access requests, or concerns, please contact our data controller at:
Selat Logic Pte. Ltd.
3 Fusionopolis Way, #10-21 Symbiosis, Singapore 138633
+65 6736 8251